As I complained to my bank, on the phone, the other week, after they had actually asked for the number, expiry date and CVV code off my card (they didn’t get the cvv number) you aren’t trying to protect me, you are trying to protect your profits. All this is to try and reduce their risk of fraud, not ours.
The bank apologised and gave me £40 as compensation accepting they shouldn’t have requested those specific details. I had phoned after a payment was wrongly declined to a number that came up on that website, hence the caution.
I worry about the cashless society we are headed for and the control we are handing over.
“According to the framework, from next year online shoppers in Europe will require at least two independent items to confirm their identity before making a payment. One would be a physical item, such as a card or mobile phone, the other a password or biometric feature like a thumbprint.”
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